Dispatcher Driving Service (m/f/d)

Office, Economy & Administration
Erding
45,000 - 50,000 € p.a.
Full-time
You have experience and expertise - we have the right prospects. At persona service, you can expect varied tasks, a professional environment and companies that value your expertise. Take your next career step with us - first-class, professional and human.

What we offer

  • permanent full-time position (39 hours per week)
  • diverse and varied tasks where no two days are the same
  • comprehensive induction
  • competitive remuneration in accordance with the AVR-Caritas collective agreement with many extras: Employer-financed company pension scheme, Christmas bonus, holiday allowance, child allowance and capital-forming benefits
  • 31 days' holiday per year
  • diverse training and further education opportunities, e.g. B. through our Malteser Academy and modern e-learning platforms, so that you can develop professionally and personally
  • a committed and motivated team that sticks together even in stressful situations
  • attractive additional benefits such as company fitness co-operations (Wellpass), Jobbike leasing and a benefits portal for employees
  • The opportunity to familiarise yourself with the job in advance as part of a work trial

What you can always rely on at persona service:
  • 50 € per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and
  • Bonuses as well as holiday and Christmas bonuses
  • Free tutoring for your children on the Ubimaster learning and tutoring platform
  • Numerous shopping discounts with well-known brands via our corporate benefits programme
  • Excellent personal support and regular feedback meetings
  • Multiple further training opportunities

Job description

  • You will independently plan and schedule scheduled and individual journeys for people with disabilities and other social services
  • You will be responsible for coordinating and implementing daily orders from acceptance to completion
  • You will manage drivers and accompanying persons as part of your duties, including structured deployment planning
  • Active relationship management with passengers, clients and facilities
  • Prepare invoices and carefully maintain all billing-relevant data
  • Ensure compliance with quality standards and professionally handle telephone enquiries from our drivers and clients
  • In addition, you will support fleet management and provide advice to the transport service management

Requirements

  • You have completed a commercial apprenticeship, e.g. as an industrial clerk (m/f/d) or a comparable qualification and ideally already have some experience in dispatching
  • You work confidently with MS Office and your affinity for vehicles characterises you
  • You know the relevant roads, paths and routes in the Erding, Freising and Ebersberg districts that are important for our transport service
  • Optimally, you have already gained experience in dealing with people with disabilities, for example as part of an FSJ
  • You also hold a class B driving licence
  • You enjoy working in a team and have a lot of empathy for the special needs of our passengers, drivers and facilities
  • Even in stressful situations, you remain a reliable contact person and always keep an eye on the satisfaction of our customers
  • Your strengths include initiative and a sense of responsibility
Apply now

Do you still have questions?

Your Welcome Team will take care of you!

Call us on 02351 7893111.

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