IT Support Specialist (m/f/d)
Our client, a renowned company from the mechanical and plant engineering industry, is looking for you as an IT Support Specialist (m/f/d) as part of a direct placement
What we offer
- Working independently in an international team
- Varied, challenging work in a successful company
- modern working environment and pleasant working atmosphere
- intensive training and further training opportunities
- mobile working by arrangement
- performance-related remuneration with 13 salaries
- company social benefits and capital-forming benefits
- service leasing and voucher card
- 30 days holiday and flexible working hours
What you can always rely on at persona service:
- direct path to permanent employment with our clients
- close support throughout the entire application process
- close coordination with you and your potential employer, taking your wishes into account
- intensive preparation for the interview
Apply now via WhatsApp
Click here!Job description
- You receive, qualify, record and process support requests (first and second level support)
- In addition, you install and maintain PCs, printers, scanners and mobile devices - both on-site and remotely
- You resolve system and application problems and escalate them to the IT system administrators if necessary
- You also provide new hardware (client systems, peripherals, printers)
- You carry out the inventory of hardware and software
- In addition, you help new employees with onboarding
- You manage all information on end-user problems in the ticket system and in the knowledge base
- Last but not least, you assist with IT projects and, if necessary, take over their independently manage them
Requirements
- You have completed training as an IT specialist (m/f/d) or have comparable professional experience in IT support
- You also have at least four years of experience in an ITsupport role and have good knowledge of PCs (including servers) and their operating systems (Microsoft)
- You have solid knowledge of Office 365 as well as printer and scanner management
- Ideally, you have experience with databases and interfaces
- You also speak very good German; Knowledge of English is an advantage
- You communicate clearly and reliably, work conscientiously and are quality-conscious
- You deal with user problems in a solution-oriented manner
Apply to us now!
Shape your professional life according to your ideas - with us at your side! At persona service you will find the job with freedom that you need right now.
With locations throughout Germany and more than 55 years of experience in the context of people and work, persona service is one of the most successful personnel service providers in Germany.
We have lots of jobs and therefore lots of opportunities and scope for development.
Simply book your appointment online
Fast, uncomplicated and binding. Choose the right time and we'll take care of the rest.
Do you still have questions?
Your Welcome Team will take care of you!
Call us on 02351 7893111.