IT Support Specialist (m/f/d)

Professional
Herborn
45,000 - 50,000 € p.a.
Full-time
Do you want to contribute your expertise in a new working environment? Then you've come to the right place! We are more than just recruiters - we are your personal career counsellor. Our focus: Your next professional step, where you really feel comfortable.

Our client, a renowned company from the mechanical and plant engineering industry, is looking for you as an IT Support Specialist (m/f/d) as part of a direct placement

What we offer

  • Working independently in an international team
  • Varied, challenging work in a successful company
  • modern working environment and pleasant working atmosphere
  • intensive training and further training opportunities
  • mobile working by arrangement
  • performance-related remuneration with 13 salaries
  • company social benefits and capital-forming benefits
  • service leasing and voucher card
  • 30 days holiday and flexible working hours

What you can always rely on at persona service:
  • direct path to permanent employment with our clients
  • close support throughout the entire application process
  • close coordination with you and your potential employer, taking your wishes into account
  • intensive preparation for the interview

Job description

  • You receive, qualify, record and process support requests (first and second level support)
  • In addition, you install and maintain PCs, printers, scanners and mobile devices - both on-site and remotely
  • You resolve system and application problems and escalate them to the IT system administrators if necessary
  • You also provide new hardware (client systems, peripherals, printers)
  • You carry out the inventory of hardware and software
  • In addition, you help new employees with onboarding
  • You manage all information on end-user problems in the ticket system and in the knowledge base
  • Last but not least, you assist with IT projects and, if necessary, take over their independently manage them

Requirements

  • You have completed training as an IT specialist (m/f/d) or have comparable professional experience in IT support
  • You also have at least four years of experience in an ITsupport role and have good knowledge of PCs (including servers) and their operating systems (Microsoft)
  • You have solid knowledge of Office 365 as well as printer and scanner management
  • Ideally, you have experience with databases and interfaces
  • You also speak very good German; Knowledge of English is an advantage
  • You communicate clearly and reliably, work conscientiously and are quality-conscious
  • You deal with user problems in a solution-oriented manner
Apply now

Do you still have questions?

Your Welcome Team will take care of you!

Call us on 02351 7893111.

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