Customer Advisor Customer Care (m/f/d)
You have experience and expertise - we have the right prospects. At persona service, you can expect varied tasks, a professional environment and companies that value your expertise. Take your next career step with us - first-class, professional and human.
What we offer
- Four-week induction programme as well as comprehensive product, communication and writing training
- Support from experienced colleagues during the induction phase (on-the-job training)
- Hybrid working model and the opportunity to submit shift planning preferences
- Workplace close to the office
- Hybrid working model and the opportunity to submit preferences for shift planning
- Workplace near Landsberger Allee S-Bahn station
- Option to be taken on by the customer
What you can always rely on at persona service:
- €50 per month as a gift for your mobility, depending on the position, e.g. for the Germany ticket and much more.
- Bonuses as well as holiday and Christmas bonuses
- Free tutoring for your children on the Ubimaster learning and tutoring platform
- Numerous shopping discounts with well-known brands via our corporate benefits programme
- Excellent personal support and regular feedback meetings
- Multiple further training opportunities
Apply now via WhatsApp
Click here!Job description
- You advise our customers by phone and email
- You also help them with questions about their products via the ticket system
- In addition, you identify optimisation potential and actively make suggestions for improvement
- You pass on the input collected from customer contact to product management and thus contribute to the continuous further development of our offers
Requirements
- You have completed training as an office management assistant (m/f/d), industrial clerk (m/f/d) or a comparable qualification
- Experience in direct or telephone customer contact is an advantage for you
- You have strong communication skills and very good written and spoken German language skills (at least level C1)
- Working in shifts, also on weekends and public holidays, is no problem for you
- You are interested in technical topics and would like to learn more about Internet products such as web hosting, e-commerce or cloud solutions
- Friendliness, reliability and a calm demeanour characterise you even in stressful situations
Apply to us now!
Shape your professional life according to your ideas - with us at your side! At persona service you will find the job with freedom that you need right now.
With locations throughout Germany and more than 55 years of experience in the context of people and work, persona service is one of the most successful personnel service providers in Germany.
We have lots of jobs and therefore lots of opportunities and scope for development.
Simply book your appointment online
Fast, uncomplicated and binding. Choose the right time and we'll take care of the rest.
Do you still have questions?
Your Welcome Team will take care of you!
Call us on 02351 7893111.
