Customer service employee (m/f/d)

Office, Economy & Administration
Monheim
3,000.00 - 3,500.00 € per month
Full-time
You have experience and expertise - we have the right prospects. At persona service, you can expect varied tasks, a professional environment and companies that value your expertise. Take your next career step with us - first-class, professional and human.

What we offer

  • Fixed working hours during the day (no weekends or after 17h)
  • Fruit basket and snacks
  • Free drinks
  • Parking spaces and good public transport connections

What you can always rely on at persona service:
  • €50 per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and much more.
  • Bonuses as well as holiday and Christmas bonuses
  • Free tutoring for your children on the Ubimaster learning & tutoring platform
  • Numerous shopping discounts with well-known brands via our corporate benefits programme
  • Excellent personal support and regular feedback meetings
  • Multiple further training opportunities

Job description

  • You take service requests by phone and email and ensure that they are processed quickly
  • You create precise and customer-oriented quotations
  • The administrative processing of orders is your responsibility
  • You plan tours for our technicians and coordinate their deployment
  • You carefully maintain customer data in the system
  • You are responsible for area of responsibility
  • You plan the tours for our technicians (m/f/d) and coordinate their deployment
  • You carefully maintain customer data in the system
  • You check invoices conscientiously and ensure correct processing

Requirements

  • A completed apprenticeship, e.g. as an office management assistant (m/f/d)
  • You have already gained professional experience in customer service
  • Fluency in written and spoken German and a valid work permit are a matter of course for you
  • Knowledge of English is an advantage for you, but not a prerequisite
  • You routinely use MS Office skills in your day-to-day work
  • Organisational skills, the ability to work in a team and a communicative personality are what set you apart
Apply now

Do you still have questions?

Your Welcome Team will take care of you!

Call us on 02351 7893111.

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