Healthcare Management Assistant (m/f/d)

• a secure and meaningful job in the social insurance sector
• flexible, family-friendly working environment
• modern working conditions at a workplace in the heart of Berlin West
• diverse development opportunities and targeted further training
• a team that sticks together and celebrates successes together
• performance-related remuneration and attractive additional benefits

What you can always rely on at persona service:

• €50 per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and e.g. for the Germany ticket and much more
• bonuses as well as holiday and Christmas bonuses
• free tutoring for your children on the Ubimaster learning and tutoring platform
• numerous shopping discounts with well-known brands via our corporate benefits programme
• excellent personal support and regular feedback meetings
• diverse further training opportunities

• You will support and advise our policyholders on all aspects of family insurance, competently answering all questions about benefit entitlements and formalities
• You will support employers as part of our service, record and check data and documents, and always have an open ear for individual concerns
• You will process applications and the provision of medical aids independently: From review to authorisation, you will guide our policyholders through the entire process in a clear and reliable manner
• You will play an active role in the back office: You maintain data, are a competent contact person on the phone and by email and ensure that everything runs smoothly

• You have completed training as a healthcare administrator (m/f/d) or a comparable qualification
• Ideally, you have practical experience with a health insurance company, especially in the areas of family insurance, employer and policyholder services or medical aids
• Your demeanour is always friendly and engaging; You enjoy communicating clearly and openly
• You organise yourself confidently, work independently and in a structured manner
• Reliability, team spirit and motivation characterise you and make you a valuable addition to our team