Internal sales clerk (m/f/d)

• Flat hierarchies
• Short decision-making processes
• Modernly equipped workplaces
• Regular further training
• Company pension scheme
• Employee discounts
• Good transport connections

What you can always rely on at persona service:

• €50 a month as a gift for your mobility depending on the position, e.g. B. for the Germany ticket and much more
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning & tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• You will actively support the sales management in operational and administrative matters and ensure a smooth process within the entire department
• In addition, you will be responsible for the full support of the freelance field staff and coordinate communication between the office staff and external partners
• Furthermore, you will look after the customer by providing competent written and telephone advice and ensure high service quality without sales pressure or outbound activities
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• You will also provide customers with competent written and telephone advice and ensure a high level of service quality without sales pressure or outbound activities
• The creation of customer master data and continuous maintenance in the proALPHA merchandise management system will also be part of your daily tasks, to ensure an error-free database
• as part of your job, you will support the creation of regular reports and complex sales evaluations and prepare them professionally and clearly for the decision-makers
• finally, you will be responsible for creating, checking and maintaining marketing materials and actively participate in the organisational preparation for trade fairs and any personal participation in trade fairs

• You have completed a commercial apprenticeship as an office management assistant (m/f/d), industrial clerk (m/f/d) or wholesale and foreign trade management clerk (m/f/d)
• In addition, you have initial sound professional experience in the field of internal sales or in a comparable position with direct contact to customers
• You are confident in the common MS Office applications, especially in Excel with pivot tables and S-references as well as in Word and Outlook,
• You have a native level of written and spoken German and a very good command of English for communication in an international working environment
• Furthermore, you have a high degree of customer orientation and strong communication skills and always remain resilient and solution-oriented even in stressful situations
• Finally, you are an absolute team player and work in a structured, organised manner and with a high level of conscientiousness in your daily tasks