Medical assistant (m/f/d)

• Long-term permanent job
• Flexible organisation of weekly working hours
• Choice between 30-40 hours per week

What you can always rely on at persona service:

• €50 per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and much more.
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning & tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• You will be responsible for the full coordination of all patients as well as the structured allocation of patient appointments to ensure a smooth practice workflow in daily operations
• In addition, you will be responsible for the entire telephone service as well as the competent answering of enquiries and the preliminary clarification of patients' medical concerns by telephone
• Furthermore, you will be responsible for the administrative admission of new patients:You will also be responsible for the administrative admission of new patients and conscientiously maintain all relevant master data and digital documentation in the in-house practice management software
• Processing invoices in accordance with the applicable fee schedules is also one of your tasks, whereby you will always ensure that the services provided are complete and correct
• As part of your role, you will support the team in medical handling, such as the professional taking of blood samples and the independent performance of ECG examinations on patients:
• Finally, you will be responsible for the general organisation of the practice and ensure optimal patient satisfaction and a pleasant working atmosphere within the entire practice team through your structured way of working

• You have completed training as a medical assistant (m/f/d), medical assistant (m/f/d) or a comparable qualification in the medical field, such as a health and nursing assistant (m/f/d)
• In addition, you have sound professional experience in a medical practice, ideally with a focus on general medicine, and know the typical processes and requirements of daily patient contact very well
• You are characterised by your confident knowledge of the common practice management systems as well as the confident use of the common MS Office applications and enable you to efficiently carry out all administrative tasks
• German language skills at native speaker level in spoken and written are essential for communication with patients:
• Furthermore, you have a high degree of empathy in dealing with patients and a strong ability to work in a team in order to always act confidently and friendly even in stressful situations
• Finally, you are absolutely reliable and always work conscientiously and independently, always focusing on the well-being of patients and the quality of medical care