Administrative Officer, Central Services and Contributions (m/f/d)

• Salary grading in accordance with the TVöD collective agreement at a public utility company
• Option for direct placement
• Flexible working hours with the option of remote working
• Targeted training courses and seminars to ensure thorough induction
• Free on-site parking

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will collect contributions in accordance with the ThürKAG and determine the relevant basis for the notices
• You will draw up contribution notices independently on the basis of the data determined
• You will process appeals against notices in accordance with the applicable guidelines
• You will review and process applications for deferrals or remissions
• You will regularly check incoming payments into customer accounts
• You will review cases subject to the limitation period and initiate any necessary measures
• You will identify bad debts and document them accordingly
• You will advise customers by telephone, in writing and in person
• You handle customer enquiries and complaints reliably and with a focus on finding solutions
• You support the relevant team in preparing enforcement measures
• You handle insolvency, compulsory administration and estate proceedings

• You have completed training as a

administrative assistant (m/f/d),

administrative specialist

(m/f/d) or a comparable qualification; alternatively, as a career changer (m/f/d), you have in-depth knowledge of administrative law, tax law, enforcement procedures or insolvency law

• Relevant professional experience

in public administration or within a utility company is desirable

• You are confident using MS Office
• Good written and spoken German are your strong points
• Reliability, the ability to work in a team and strong negotiation and communication skills are to your credit
• Your

friendly and solution-oriented approach to dealing with customers, your structured way of working and a high degree of initiative round off your profile