Air Freight Export Clerk (m/f/d)

• secure job in an international environment
• attractive and above-tariff remuneration for the job
• flexible working within the framework of a working week
• comprehensive onboarding for all new team members
• modern bike leasing programme for all interested employees
• numerous employee discounts at many well-known partners
• payment of employer-funded capitalprogramme for all interested employees
• numerous employee discounts with many well-known partners
• payment of employer-financed capital-forming benefits to employees
• additional protection through a company pension scheme

What you can always rely on at persona service:

• direct path to permanent employment with our clients
• close support throughout the entire application process
• close coordination with you and your potential employer, taking your wishes into account
• intensive preparation for the interview

• You will be responsible for the acceptance of export orders combined with professional customs processing in strict compliance with all current legal guidelines and deadlines
• In addition, you will be responsible for the precise preparation of necessary export documents and the monitoring of all shipment processes until successful arrival at the recipient
• Furthermore, you will be responsible for the complete invoicing of international customers and agents at home and abroad, taking into account individual contractual agreements and conditions
• :You will also be responsible for handling complex letter of credit transactions, always ensuring the highest level of accuracy and compliance with bank-compliant documentation requirements
• As part of your role, you will support customers by telephone and actively arrange freight rates:inside as well as the active agreement of freight rates with various partners:
• Furthermore, you will support smooth communication with our worldwide companies in order to ensure a high standard of quality in the company's global network on a permanent and reliable basis
• Finally, you will be responsible for the professional processing of incoming customer complaints and reported damage cases, including the corresponding documentation and the initiation of necessary corrective measures
• The conscientious invoice control of all incoming service provider invoices rounds off your diverse range of tasks in this dynamic and international working environment in a professional manner

• You have completed training as a forwarding and logistics services merchant (m/f/d), aviation clerk (m/f/d) or office management clerk (m/f/d)
• In addition, you have at least two years of operational work experience in a specialised team for export within global air freight logistics, including customs knowledge
• You have a sound knowledge of common IT applications and modern forwarding systems as well as a structured way of working.applications and modern freight forwarding systems as well as a structured way of working characterise you for this challenging position
• You must have a native level of written and spoken German as well as a good knowledge of English for daily international correspondence
• You must be able to
• In addition to your professional expertise, you must also have a valid work permit and a current background check (ZÜP) for this responsible position
• A high degree of service orientation and strong self-motivation, to always fulfil the requirements of the customer:
• Accurate work in the preparation of documents and a high level of reliability are an absolute matter of course for you, even with an increased workload
• Finally, you are an absolute team player and work in a goal-oriented and reliable manner at all times thanks to your high level of organisation and perseverance, even in stressful situations