Assistant Hotel Management (m/f/d)

• Collegial team with flat hierarchies
• Responsible tasks in beautiful surroundings
• Free parking directly on site
• Crisis-proof job in a permanent position
• Structured induction by experienced colleagues

What you can always rely on at persona service:

• €50 per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and much more.
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• You will provide operational support to the hostel management in managing all processes and ensuring a high quality of service for all guests
• In addition, you will be responsible for professional check-in and check-out and act as a competent contact person for the individual wishes of customers
• Furthermore, you will manage the central telephone system, coordinate complex reservation requests for groups and process the correspondence with all partners:
• You will also be responsible for general administrative tasks as well as assisting with daily roster planning and preparatory accounting
• As part of your role, you will support the hostel management in optimising internal processes and act as a deputy in operational matters during their absence
• In addition, you will support the team in preparing events and conferences and ensure smooth communication between the various functional areas

• You have completed training as a hotel specialist (m/f/d), Hotel Management Assistant (m/f/d) or Tourism and Leisure Management Assistant (m/f/d)
• In addition, you have sound professional experience in reception or in an administrative interface function within the hotel industry or a comparable tourism industry
• You have a sound knowledge of the common MS-Office applications as well as experience in dealing with digital reservation systems and modern office software characterise you professionally
• Your German language skills at native speaker level in spoken and written as well as good communication skills for daily correspondence with customers are a matter of course for you:
• Furthermore, you have a high level of organisational skills, a team-oriented personality and an explicit willingness to work at weekends and on public holidays
• In addition to your professional expertise, you will also have a valid work permit and permanent residence in Germany