Clerk (m/f/d)

• Pay above the standard rate
• Part-time work also available
• Free parking

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• numerous shopping discounts with well-known brands via our corporate benefits programme
• excellent personal support and regular feedback meetings
• a wide range of further training opportunities

• You will handle appeal proceedings relating to notices concerning charges, connections and authorisations in the areas of wastewater, stormwater and decentralised wastewater disposal
• You will independently carry out administrative enforcement proceedings, including the issuance, amendment and enforcement of the relevant notices
• You will review and process applications for fee reductions and cost reimbursements
• You will prepare and process decisions on applications for deferral, remission or suspension of fee claims
• As the internal point of contact, you will answer legal queries from specialist departments
• You advise and support colleagues in drafting notices in a legally compliant manner
• In communication with appellants, applicants and authorities, you clarify the facts of the case and negotiate in a solution-oriented manner
• You carefully document cases and maintain data in the ERP system and the document management system

• a completed degree from a university of applied sciences specialising in public administration or a completed qualification as an administrative assistant (m/f/d), or as a legal assistant (m/f/d) or notary’s assistant (m/f/d)
• you have comprehensive knowledge of general and specific administrative law, as well as costs law, tax law, civil law, commercial law and enforcement law
• You have knowledge of Saxon local government law
• You are confident in using MS Office applications
• Experience with the kVASy ERP system and the EASY-Archiv DMS is an advantage
• You are a skilled negotiator and conduct yourself with confidence when dealing with appellants, applicants and public authorities
• You are characterised by a strong sense of responsibility, decision-making ability and assertiveness