Commercial Clerk (m/f/d)

• Pay above the standard rate
• On-the-job training
• Long-term assignment
• Easy to reach

What you can always count on at persona service:

• A monthly allowance of €50 towards your transport costs, depending on the role, e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday and Christmas pay
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will record and process customer orders from enquiry through to delivery
• To this end, you will liaise closely with Sales, Purchasing and Logistics
• You will issue outgoing invoices on time, ensuring that prices and terms are correct
• You will check and post incoming invoices and clarify any discrepancies with the relevant departments
• You monitor incoming payments and manage the dunning process
• You obtain quotations, compare them and place orders with suppliers
• You maintain relationships with suppliers and ensure delivery dates are met
• As the point of contact for customers, you will answer enquiries regarding prices and delivery dates
• In the event of complaints, you will ensure a swift and solution-oriented resolution
• You will maintain customer, product and supplier data in the ERP system
• You will compile statistics and reports and analyse them for the relevant departments
• You will ensure that all business transactions are properly documented and filed

• You have successfully completed an apprenticeship as an industrial clerk (m/f/d), office management clerk (m/f/d) or wholesale and foreign trade clerk (m/f/d)
• You have professional experience in order processing or in internal commercial administration
• With strong communication skills and a service-oriented approach, you handle discussions with customers and suppliers confidently and with a focus on finding solutions
• You are characterised by a structured, meticulous and reliable approach to your work