Customer Consultant IT Hardware (m/f/d)

Office, Economy & Administration
Koblenz
18,00 - 20,00 € per hour
Full-time
You have experience and expertise - we have the right prospects. At persona service, you can expect varied tasks, a professional environment and companies that value your expertise. Take your next career step with us - first-class, professional and human.

What we offer

  • Hourly wage from €18.00
  • Modern company
  • Employee car park
  • Canteen
  • Good public transport connections
  • One day a week of mobile working
  • Free drinks

What you can always rely on at persona service:
  • €50 per month as a gift for your mobility depending on the position, e.g. B. for the Germany ticket and much more
  • Bonuses as well as holiday and Christmas bonuses
  • Free tutoring for your children on the Ubimaster learning & tutoring platform
  • Numerous shopping discounts with well-known brands via our corporate benefits programme
  • Excellent personal support and regular feedback meetings
  • Multiple further training opportunities

Job description

  • As the first point of contact for our customers, you are committed to dealing with all questions about hardware
  • You record, classify and process telephone enquiries - you solve many cases directly yourself
  • You forward unsolvable requests to 2nd level support in a structured manner for in-depth analysis
  • You document all enquiries you process in our ticket system

Requirements

  • You will benefit from previous knowledge of medical practice processes and experience with computer hardware
  • You already have experience in customer service
  • You have a native-level command of written and spoken German
  • IT-affinity and a willingness to learn characterise your working style
  • Service orientation and strong communication skills in dealing with customers are a matter of course for you
  • A flair for conducting conversations rounds off your profile
  • A valid work permit completes your profile
Apply now

Do you still have questions?

Your Welcome Team will take care of you!

Call us on 02351 7893111.

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