Customer Service Clerk (m/f/d)

Office, Economy & Administration
Weimar
35,000 - 40,000 € p.a.
Full-time
Do you want to contribute your expertise in a new working environment? Then you've come to the right place! We are more than just recruiters - we are your personal career counsellor. Our focus: Your next professional step, where you really feel comfortable.

For our client, a medium-sized company in the utilities and transport sector in Weimar, we are looking for you as a Customer Service Clerk (m/f/d) as part of a temporary employment with an option to be taken on.
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What we offer

  • Attractive remuneration according to collective agreement
  • Company pension scheme
  • Job ticket for public transport
  • Regular training opportunities
  • Modern working environment in the heart of Weimar
  • Crisis-proof job with a regional energy supplier

What you can always rely on at persona service:
  • €50 per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and
  • Bonuses as well as holiday and Christmas bonuses
  • Free tutoring for your children on the Ubimaster learning & tutoring platform
  • Numerous shopping discounts with well-known brands via our corporate benefits programme
  • Excellent personal support and regular feedback meetings
  • Multiple further training opportunities

Job description

  • You will be responsible for actively advising and selling bus tickets, various special tickets and subscriptions to our diverse customers directly in the modern service centre
  • In addition, you will be responsible for providing competent information on applicable fares for scheduled services and on the comprehensive range of local public transport services
  • Furthermore, you will be responsible for receiving and clarifying complaints and customer concerns in order to ensure that our passengers and customers are always highly satisfied:
  • The conscientious accounting of daily revenue as well as general cash management in compliance with all internal guidelines is also part of your daily tasks
  • As part of your job, you support the team in administrative processes and ensure smooth operations within the busy customer area
  • Finally, you are responsible for the correct documentation of all sales transactions and contribute significantly to the positive image of our customers through your friendly manner

Requirements

  • You have successfully completed training as an office management assistant (m/f/d), salesperson (m/f/d) or catering specialist (m/f/d)
  • In addition, you have sound professional experience in direct sales or in the customer-oriented service area, You always communicate confidently with different target groups
  • You are confident in the common MS Office applications and have a quick grasp of new software solutions
  • You have a native level of written and spoken German and ideally a basic knowledge of English, which enables you to communicate smoothly with all passengers
  • In addition, you have a high degree of service orientation and strong communication skills, to always act confidently even in stressful situations
  • Finally, you are absolutely trustworthy when handling cash and always work independently, in a structured manner and with an eye for the essentials
Apply now

Do you still have questions?

Your Welcome Team will take care of you!

Call us on 02351 7893111.

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