Data and membership management clerk (m/f/d)

Office, Economy & Administration
Berlin
Full-time

Are you looking for an environment that matches your aspirations? At persona service, we accompany you on your way to positions where you can develop and contribute your skills. We combine expertise with personalised advice to get your career off to a successful start.


Job description

  • You will be responsible for researching and processing address, communication and personal data according to specific structural specifications in our customer relationship management system (CRM)
  • You will be responsible for recording membership-relevant information, taking into account the contribution and business regulations
  • You will also be responsible for preparing and forwarding data in accordance with data protection regulations for the successful implementation of communication measures.
  • You are also responsible for the preparation and data protection-compliant forwarding of data for the successful implementation of communication measures
  • You are responsible for the creation of data-based statistics and reports
  • You take care of service-orientated answering internal and external enquiries and processing orders on time
  • you will be responsible for answering and forwarding incoming calls and providing information at our switchboard
  • last but not least, processing and forwarding e-mails from the central inbox
  • you will be responsible formails from the central inbox are part of your tasks

Requirements

  • You have completed training as an office administrator (m/f/d), industrial clerk (m/f/d) or a comparable qualification
  • Ideally, you have professional experience in data and membership management and ideally in dealing with databases or CRM systems
  • You are confident with MS Office
  • Good written and spoken German skills characterise you
  • Reliability, team spirit and strong negotiation and communication skills speak in your favour
  • your analytical thinking, structured way of working and a high level of initiative round off your profile
Apply now

Do you still have questions?

Your Welcome Team will take care of you!

Call us on 02351 7893111.

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