Dispatcher (m/f/d)

• personalised professional development opportunities and targeted training
• free parking directly on the company premises
• a pleasant working atmosphere with short lines of communication
• modern equipment for efficient working
• structured induction by experienced colleagues

What you can always count on at persona service:

• thorough preparation for your interview with our client
• a monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday and Christmas pay, and attractive industry-specific allowances
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will be responsible for taking orders by telephone and in writing for all incoming enquiries regarding various services and projects in the field of traffic management
• You will also be responsible for independently organising and coordinating operational staff and all necessary materials for upcoming construction projects
• You will also oversee the correct entry of orders into the ERP system and ensure that all relevant data is recorded in full
• Communicating professionally over the phone with business clients and suppliers is also part of your day-to-day duties
• As part of your role, you will support the entire team with administrative tasks and the timely preparation of all documentation
• Furthermore, you will help to monitor deadlines and ensure a smooth flow of information between all parties involved
• Finally, you will be responsible for following up on orders and carefully coordinating all details with the relevant departments

• You have completed a vocational training programme as a Freight Forwarding and Logistics Services Clerk (m/f/d), Office Management Assistant (m/f/d) or Industrial Business Administrator (m/f/d)
• you also have some initial relevant work experience in the areas of dispatching, order processing or day-to-day administrative work
• You stand out thanks to your solid knowledge of standard MS Office applications and your ability to use modern ERP systems
• You have a business-fluent level of written and spoken German, ensuring consistently professional and confident communication with customers
• Furthermore, you possess excellent organisational skills, are reliable and have a highly structured and goal-oriented approach to your work
• You are also a team player, excellent communication skills and always maintain a clear overview even when the workload is high
• To fulfil this responsible role, in addition to your technical expertise, you must hold a valid work permit and have a permanent residence in Germany