Energy Administrator (m/f/d)

• free drinks
• a friendly working environment
• in-house training opportunities

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You carry out tariff changes in the system and check the underlying customer data in advance
• You issue credit notes independently and instruct that they be paid out or offset in accordance with the guidelines
• You enter customer data carefully into the system and update it promptly
• You record customer enquiries, process them within the energy administration system and document the processes in a traceable manner
• As part of your day-to-day work, you process emails and incoming post and carry out general office and administrative tasks

• You have successfully completed a commercial apprenticeship as an Office Management Assistant (m/f/d), Industrial Clerk (m/f/d) or Office Clerk (m/f/d)
• You are confident in using standard IT systems and MS Office
• You work meticulously and maintain a clear overview when entering and amending data, even during routine processes
• You have a good head for figures, which is essential for preparing and issuing credit notes
• You are friendly and service-oriented when dealing with customers and communicate clearly
• You are characterised by your reliability and a structured approach to your work