Forwarding agent (m/f/d)

• A stable team structure and personal development

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will organise and coordinate import, export and logistics orders in an international context
• You will process transport and customs documents for sea and air freight to a professional standard
• You will liaise daily with customers, shipping lines, freight forwarding partners, as well as warehouse and terminal staff
• You continuously monitor transport processes and carry out regular shipment tracking
• You prepare quotations, negotiate prices and calculate freight costs
• Handling complaints, processing special orders and managing key accounts are also part of your remit
• You are confident in using specialised IT systems for logistics and supply chain management

• You have completed a vocational training programme as a freight forwarding clerk (m/f/d) or hold a comparable commercial qualification
• You have already gained experience in digital transport processing and IT systems
• You have an interest in global logistics flows and customs clearance
• You have a good command of English
• Your strong organisational skills, time management skills and ability to work under pressure are to your advantage
• You have strong communication skills and a strong customer focus
• Your independent and solution-oriented approach to work, combined with your ability to work in a team and your flexibility, round off your profile