Forwarding agent (m/f/d)

• Public transport (Deutschlandticket)
• On-the-job training
• Free parking
• Easy to get to

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will plan, organise and monitor domestic and international transport operations
• You will draw up quotations independently and calculate the prices for them
• You negotiate freight rates with haulage companies, subcontractors and warehouse partners, and liaise with them on an ongoing basis
• You handle transport orders from acceptance through to completion
• You prepare and check transport and customs documents
• You support and advise customers and maintain business relationships
• You monitor the status of shipments using tracking systems and intervene in the event of delays
• You handle complaints and resolve them with customers and transport partners
• You invoice for services rendered and assist with post-calculation

• You have completed a vocational qualification as a

Freight Forwarding Clerk (m/f/d),

Freight Forwarding and Logistics Services Clerk

(m/f/d) or a comparable qualification

• Experience in the planning and handling of shipments, as well as knowledge of transport and customs documents, would be an advantage
• You are confident using MS Office and freight forwarding software
• You have a good command of written and spoken German and English
• Reliability, the ability to work as part of a team and a meticulous approach to your work round off your profile