Freight Forwarding Clerk (m/f/d)

• free parking spaces right on site
• personalised training opportunities for all employees
• modern, ergonomic workstations
• flexible working hours to help you achieve a good work-life balance
• a company pension scheme for additional security
• remote working after a successful induction period

What you can always count on at persona service:

• €50 a month towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will be responsible for the global organisation and independent coordination of all import and export processes, whilst ensuring compliance with all relevant guidelines
• You will also be responsible for the complete processing of all orders, including the preparation of quotations, invoices, delivery notes, packing lists and all necessary shipping documents
• Furthermore, you will oversee the correct preparation of all customs documents and export declarations, as well as strict compliance with all international trade regulations and legal requirements
• Your responsibilities will also include ensuring seamless and professional communication with customers:suppliers and the freight forwarders involved to ensure smooth operations is also part of your responsibilities
• As part of your role, you will support the precise coordination of deadlines, complaints management and the correct recording of goods received and dispatched, in close cooperation with the warehouse
• Furthermore, you will support the Controlling department by carrying out regular cost comparisons and precise calculations to ensure sustainably efficient and cost-effective processes in day-to-day operations
• Finally, you will be responsible for the continuous optimisation of processes within the logistics chain to ensure a consistently high standard of service for all partners involved

• You have completed a commercial apprenticeship as a Freight Forwarding and Logistics Services Clerk (m/f/d), a Wholesale and Foreign Trade Clerk (m/f/d) or an Industrial Clerk (m/f/d)
• You also have several years’ solid professional experience in the operational handling of imports and exports, as well as in customs tariffs, proofs of origin and international trade regulations
• Your confident proficiency in using standard merchandise management systems, MS Officeapplications and specific customs software such as Dakosy or Atlas
• You have excellent written and spoken German at native speaker level, as well as a good command of English for day-to-day correspondence
• Furthermore, you bring a high level of quality awareness, attention to detail, strong self-organisation, and a high degree of flexibility in terms of both time and subject matter to your day-to-day work
• Finally, you are customer- and service-oriented, always work conscientiously and as part of a team, and impress with your strong communication skills and analytical mindset
• To fulfil this position of responsibility, in addition to your professional expertise, you must also hold a valid work permit and be a permanent resident in Germany