Inside Sales Representative (m/f/d)

• Worldwide developer and manufacturer of paper transport, fusing and image transfer rollers, mainly in the office products industry
• Individual development opportunities
• Holiday and Christmas bonuses
• 30 days annual leave and various company benefits (including a company pension scheme and a job bike)

You can always rely on persona service. company pension scheme, job bike)

What you can always rely on at persona service:

• direct path to permanent employment with our clients
• close support throughout the entire application process
• close coordination with you and your potential employer, taking your wishes into account
• intensive preparation for the interview

• As a tactical contact person, you look after the existing customer base, including product lifecycle management, and prepare quotations for existing customers based on the specifications of the CSO and management, in particular with regard to gross margin targets and minimum order quantities
• You support the Sales Managers in acquisition and in the preparation of quotations and orders for new and existing customers
• Your area of responsibility includes the further development of customer relationships and close cooperation with other departments when introducing new products
• You ensure that forecasts, customer orders and changes are recorded correctly in the ERP/CRM system and take care of all administrative processes from order acceptance to invoicing
• You are responsible for the preparation of analyses and customer orders, that forecasts, customer orders and changes are correctly recorded in the ERP/CRM system and take care of all administrative processes from order acceptance to invoicing
• the creation of analyses, sales statistics and regular support for warehouse and receivables management
• you will reliably process complaints, manage customer portals and be the central point of contact for all questions relating to current orders

• You have completed a commercial apprenticeship, for example as an industrial clerk (m/f/d), a business management degree or further professional training such as a business administrator (IHK)
• You have at least three years of experience in sales, marketing or customer service
• In dealing with various software solutions, including Office 365, ERP systems, CRM tools and customer-managed portals such as "Arriba"
• Your verbal and written communication skills are business fluent in both German and English (at least C1 in each case)
• Customer-orientation is a matter of course for you; You take a proactive approach to tasks and achieve results even in a fast-paced environment
• You are characterised by a responsible, independent way of working, enjoy working in a team and are highly committed