Insurance Clerk Performance Assessment (m/f/d)

• Premises in a beautiful location
• Flexitime scheme with no core working hours
• Corporate benefits

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personalised support and regular feedback meetings
• A wide range of further training opportunities

• You will process and decide on claims under occupational disability insurance independently
• You will examine and assess matters relating to insurance law, employment and medical issues
• You will request, assess and follow up on relevant documentation
• You will correspond in writing and by telephone with customers, agencies and intermediaries, doctors, experts and, where necessary, solicitors
• You will prepare and draw up claims decisions
• You will document and maintain records of the processing steps
• You will collaborate with internal specialist departments and interfaces
• You ensure service-oriented, high-quality case handling

• You have completed a vocational qualification as an insurance and finance clerk (m/f/d), Insurance Clerk (m/f/d) or a comparable qualification
• You have several years’ professional experience in occupational disability insurance
• You have experience in the assessment and processing of claims relating to occupational disability
• You have experience in handling medical records and expert reports
• You have a good understanding of the fundamentals of insurance law and the terms and conditions of occupational disability insurance
• You are proficient in using MS Office applications
• You have a strong sense of responsibility and can handle confidential and sensitive data with care
• You analyse and assess complex issues independently