Internal sales clerk (m/f/d)

• A secure job in a growing industrial company
• Modern manufacturing with a very high degree of vertical integration
• Structured induction by experienced colleagues
• Short decision-making processes and flat hierarchies

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• numerous shopping discounts with well-known brands via our corporate benefits programme
• excellent personal support and regular feedback meetings
• a wide range of further training opportunities

• You will process incoming customer enquiries and orders in the industrial sector, from initial recording right through to order confirmation
• You will draw up quotations independently and prepare them in accordance with customer specifications and technical documentation, whilst also reading simple isometric drawings
• You will enter and maintain orders in a structured manner in the ERP system (e.g. SAP) and keep all day-to-day business processes up to date
• You will document commercial processes comprehensively and follow up on outstanding tasks until they are completed
• As the point of contact, you will answer customers’ enquiries regarding orders, delivery dates and order status
• You will liaise internally with specialist departments on commercial matters, such as deadlines, prices and technical queries
• You provide reliable support to the internal sales team by assisting with their work and taking on specific tasks
• You complete assigned sales tasks on time, whilst also handling special administrative matters

• You have successfully completed an apprenticeship as an industrial clerk (m/f/d), office management clerk (m/f/d) or wholesale and foreign trade clerk (m/f/d)
• You have already gained some relevant professional experience in a commercial role, preferably in metalworking or industrial engineering
• You have a sound knowledge of MS Office as well as some practical experience of working with ERP systems such as SAP
• You have a basic understanding of reading isometric drawings
• You have business-fluent German (C1/C2) in both spoken and written forms for day-to-day communication
• You have a customer-focused approach and communicate clearly and competently
• You are a team player and provide reliable support to your colleagues
• You hold a valid work permit and are permanently resident in Germany