Internal sales clerk (m/f/d)

• long-term prospects in a growing family-run business
• varied responsibilities in an international working environment
• flat hierarchies and very short decision-making processes
• thorough induction by experienced colleagues
• modern, well-equipped workspaces in the heart of Kempten
• a friendly and very dynamic team

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will be responsible for the entire order processing workflow, from carefully entering orders into the system through to the successful delivery of goods to customers
• You will also be responsible for handling all incoming customer complaints professionally and ensuring that any queries are fully resolved
• Furthermore, you will actively support customers and take charge of the structured management and coordination of various sales projects within the office
• Your responsibilities also include ongoing communication and liaison between the Italian head office and the German sales market
• As part of your role, you will support the team with basic bookkeeping tasks and compile meaningful statistics for management
• Furthermore, you will actively support the management in all administrative matters, as well as in the preparation for and support of trade fairs
• Finally, you will be responsible for the meticulous processing and maintenance of all quality assurance documents in accordance with the applicable internal guidelines

• You have completed a commercial apprenticeship as an Office Management Assistant (m/f/d), Industrial Business Administrator (m/f/d) or Wholesale and Foreign Trade Business Administrator (m/f/d)
• you also have some or substantial professional experience in internal sales, order processing or a commercial role
• You stand out thanks to your confident use of standard MS Office programmes such as Word and Excel, as well as your proficiency with modern ERP systems
• You have native-level written and spoken German, as well as very good Englishand good Italian
• Furthermore, you bring a high level of commitment, a quick grasp of new concepts, and a strong sense of friendliness and teamwork to our environment
• Finally, you are able to cope well under pressure and always work independently, goal-oriented and with a very meticulous, structured and reliable approach to your work
• To fulfil this position of responsibility, in addition to your professional expertise, you must hold a valid work permit and have a permanent residence in Germany