Internal sales clerk (m/f/d)

• On-the-job training
• Long-term assignment
• Good availability
• Pay above the standard rate

What you can always count on at persona service:

• A €50 monthly allowance for your travel, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands through our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will support and advise customers as part of the internal sales team and respond to customer enquiries
• You will draw up quotations independently and follow them through to the conclusion of the contract
• You will reliably prepare and process order confirmations, delivery notes and invoices
• You will monitor delivery dates and coordinate the entire order processing workflow
• You will liaise regularly with customers, the field sales team, production, logistics and other internal departments
• You will meticulously maintain customer, product and order data in the ERP system
• You will handle complaints and resolve customer enquiries in a solution-oriented manner
• You will support the field sales team with customer service and order processing
• You will follow up on outstanding quotations and contribute to long-term customer loyalty
• Telephone and written correspondence with customers rounds off your role

• You have completed a commercial apprenticeship as an industrial clerk (m/f/d), an office management clerk (m/f/d) or hold a comparable qualification
• You have already gained professional experience in internal sales, order processing or customer service
• You are confident using MS Office, particularly Excel, and ideally have already worked with an ERP system such as SAP
• Good written and spoken German, and ideally good English, are part of your profile
• You are characterised by a structured, meticulous and independent approach to your work
• Good time management and organisational skills, as well as the ability to work effectively in a team, round off your profile