Internal sales clerk (m/f/d)

• flexible working time model for optimum balance
• modern and secure long-term workplace
• free coaching for professional development
• attractive salary with company pension scheme
• monthly tax-free benefit in kind as a shopping voucher
• cost-effective bikeleasing for the journey to work
• pleasant and inspiring family team atmosphere
• regular joint team events and sports activities

What you can always rely on at persona service:

• direct path to permanent employment with our clients
• close support throughout the entire application process
• close coordination with you and your potential employer, taking your wishes into account
• intensive preparation for the interview

• You will be the first point of contact for international customers and ensure a very positive first impression with your professional demeanour
• In addition, you will be responsible for receiving incoming customer enquiries and forwarding them specifically to the relevant departments within the entire company
• Furthermore, you will oversee the preparation of customised official offers and provide intensive support to your customers from the first enquiry to the final decision
• Ensuring a smooth handover to order processing after successful order receipt is also part of your daily responsibility. offers and support your customers intensively from the initial enquiry to the final decision
• ensuring a smooth handover to order processing after successful order receipt is also part of your daily and responsible tasks in this position
• as part of your job, you will support the maintenance and administration of all customer data and projects in the ERP system Salesforce to ensure transparency
• .Salesforce system to ensure transparency
• In addition, you will actively support key account management and the sales force in providing comprehensive support and advice to valued international customers
• Finally, you will be responsible for the organisation of blanket orders and customer portals, thereby making a significant contribution to the long-term satisfaction of customers and partners

• You have completed a commercial apprenticeship as an office management assistant (m/f/d), industrial clerk (m/f/d) or wholesale and foreign trade management clerk (m/f/d)
• In addition, you have initial relevant professional experience in the area of internal sales or customer service and ideally have knowledge of tele-sales
• You have a sound knowledge of the CRMsystem Salesforce or a comparable software solution as well as the experienced use of MS Office characterise you in particular
• you have a very good command of German at native speaker level, both written and spoken, as well as a good knowledge of English for international correspondence
• you also bring a high degree of pleasure in telephoning as well as a confident and friendly demeanour towards customers and partners
• . towards customers and partners
• Finally, you are a team-oriented personality with a strong sales mindset and always work in a structured and reliable manner at the internal interfaces
• In addition to your professional expertise, you also have a valid work permit and permanent residence in Germany