Internal sales clerk (m/f/d)

• Pay above the standard rate
• On-the-job training
• Long-term assignment
• Easy to contact
• Modern working structures
• A supportive and professional working environment

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts on well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• In this role, you will support and advise customers as part of the internal sales team, handle customer enquiries and prepare quotations
• You will prepare and process order confirmations, delivery notes and invoices
• You will monitor delivery dates and coordinate order processing
• You will liaise with customers, the field sales team, production, logistics and other internal departments
• You will maintain customer, product and order data in the ERP system
• You will handle complaints and resolve customer enquiries
• You will support the field sales team with customer service and order processing
• You follow up on quotations and help to build customer loyalty

• You have completed a commercial apprenticeship as an industrial clerk (m/f/d), office administration clerk (m/f/d) or hold a comparable qualification
• You have professional experience in internal sales, order processing or customer service
• You are proficient in MS Office, particularly Excel, and have experience with an ERP system, ideally SAP or similar systems
• You have a good command of written and spoken German and hold a valid work permit; a good command of English would be an advantage
• You are characterised by a structured, meticulous and independent approach to your work
• You have good time management and organisational skills, as well as the ability to work effectively in a team