Internal Sales Representative (m/f/d)

• On-the-job training
• Long-term assignment
• Good availability
• Pay above the standard rate

What you can always count on at persona service:

• A €50 monthly allowance for your travel, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands through our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

You will support customers by telephone and email, assisting them with any concerns or enquiries. Processing orders – from entry to follow-up – is also part of your role. In addition, you will monitor deadlines and ensure that the field staff adhere to agreed deliveryand processing deadlines. You will support and assist the field staff with organisational and administrative matters. Furthermore, you will prepare quotations and monitor their progress until completion. You will check and process incoming orders carefully and in a timely manner. You will maintain customer- and order data in the system and ensure documentation is kept up to date. You will act as the point of contact for clarifying enquiries regarding prices, delivery times and terms and conditions. Last but not least, you will work closely with other departments such as Purchasing, Logistics and the field sales team to ensure smooth operations.

• You have completed a commercial apprenticeship, for example as an Office Communications Clerk (m/f/d), Industrial Clerk (m/f/d) or Wholesale and Foreign Trade Clerk (m/f/d)
• You have experience in customer service
• You communicate confidently and politely on the telephone and via email
• You are characterised by a structured and independent approach to your work
• Knowledge of English is an advantage
• You are able to keep track of things even when juggling several tasks at once
• You are a team player and have a friendly, customer-focused manner
• You are expected to be proficient in using standard MS Office applications