IT Operations Engineer (m/f/d)

• flexible working time arrangements with a long-term working time account to improve work-life balance
• unlimited scope for using flexible working days
• no fixed core working hours
• Work that is almost entirely location-independent with a high proportion of remote working
• Option of a follow-up project
• Opportunities for further training

What you can always count on at persona service:

• thorough preparation for your interview with our client
• a monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday and Christmas pay, and attractive industry-specific allowances
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personalised support and regular feedback meetings
• A wide range of further training opportunities

• You ensure the stable, secure and SLA-compliant operation of production applications, operating platforms and infrastructure components in cloud, on-premises and hybrid environments
• You plan and carry out maintenance tasks, deployments, releases, updates and patches for the systems under your care
• Monitoring the system landscape, as well as analysing and resolving faults and operational risks, form part of your remit, whilst ensuring these are prevented in the long term
• You will set up and continuously develop monitoring, logging and alerting solutions, including the definition and evaluation of relevant operational KPIs
• You will work closely with IT infrastructure, network, IT security, application managers within the Elia Group and external service providers, and support the further development of a standardised operations model

• You have a degree in Computer Science or Business Informatics, or have completed a vocational qualification, for example as an IT specialist (m/f/d)
• You have several years’ in-depth experience in the planning, operation and further development of client-server applications in Windows environments
• Within ITIL-based service management, you are particularly well-versed in change and incident management
• You have knowledge of relational database systems, time-series data, REST APIs, messaging and event streaming, as well as familiarity with monitoring and logging tools such as Splunk, PRTG, Grafana and Prometheus are all part of your profile
• Your understanding of IT security concepts and best practices complements your technical knowledge
• You possess very good written and spoken German and English at C1 level
• To fulfil this role of responsibility, in addition to your technical expertise, you must hold a valid work permit and be a permanent resident in Germany