IT-Supporter 1st & 2nd Level (m/f/d)

Office, Economy & Administration
Hamburg
2,600.00 - 2,800.00 € per month
Full-time
Are you looking for an environment that matches your aspirations? At persona service, we accompany you on your way to positions in which you can develop and contribute your skills. We combine expertise with personalised advice for a successful start to your career.

What we offer

  • Trust-based working hours with flexitime as well as part-time possible
  • 3 days per week remote working possible
  • Possibility of transfer to the customer company

What you can always rely on at persona service:
  • €50 per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and much more.
  • Bonuses as well as holiday and Christmas bonuses
  • Free tutoring for your children on the Ubimaster learning & tutoring platform
  • Numerous shopping discounts with well-known brands via our corporate benefits programme
  • Excellent personal support and regular feedback meetings
  • Multiple further training opportunities

Job description

  • You advise internal customers on the efficient use of hardware and software and support them in the context of 1st and 2nd line support
  • Your task includes the recording of customer requirements, the careful examination and processing of these requests in close cooperation with other departments
  • You are also the contact person for various IT questions and offer helpful solutions

Requirements

  • You have completed an IT apprenticeship, e.g. as an IT specialist (m/f/d), IT management assistant (m/f/d), IT systems electronics technician (m/f/d) or a comparable qualification
  • Your expertise includes security algorithms, remote workstations and proxies, MS Office 365 and related areas
  • With your strong communication skills, paired with a good command of German, you can respond appropriately to customer concerns
Apply now

Do you still have questions?

Your Welcome Team will take care of you!

Call us on 02351 7893111.

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