Junior Service Coordinator (m/f/d)

What you can always count on at persona service:

• A €50 monthly allowance for your travel, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands through our corporate benefits programme
• Excellent personalised support and regular feedback meetings
• A wide range of further training opportunities

You will be responsible for planning and organising service call-outs both at home and abroad; in doing so, you will coordinate appointments, staff, tools and customer requirements. You will also oversee and coordinate ongoing service call-outs; as the central point of contact, you will support our service technicians. Furthermore, you will monitor deadlines, quality and costs of the assignments. You will follow up on service assignments and initiate any necessary follow-up measures. Last but not least, you will work closely with internal departments

• You have successfully completed a technical apprenticeship
• Familiarity with assembly processes is desirable, ideally with some initial experience in preparing and organising service call-outs
• You excel in communication and organisation
• You possess problem-solving skills and are able to work independently
• Knowledge of English is an advantage
• Working knowledge of SAP and Microsoft Office rounds off your profile