Letting Clerk (m/f/d)

• Flexible working hours within a 38.5-hour week
• Good transport links & free parking
• In-depth induction
• Option to work from home 2 days a week

What you can always count on at persona service:

• €50 per month towards your travel costs depending on the role, e.g. for the Deutschlandticket and much more.
• Bonuses as well as holiday and Christmas pay
• Free tutoring for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will handle all tasks relating to new lettings and re-lettings
• You will reliably maintain master data in the ERP system and in Immosolve
• You will carefully handle general correspondence with tenants, particularly regarding compliance with the tenancy agreement and house rules
• Where required, you will carry out home visits and organise tenants’ meetings, and assist with the organisation of and participation in meetings for the over-65s
• You will conscientiously monitor registration confirmations and pet ownership, and issue rent certificates
• You will handle extraordinary terminations independently and reliably
• You will recalculate rents for public, commercial and privately funded housing, for example following modernisation, new lettings or index increases
• You arrange and attend pre-viewing and property viewing appointments, and also provide support in the area of rent accounting

• You have basic training in business administration or the property sector, for example as a property agent, office management assistant (m/f/d) or a comparable qualification
• You are confident in using IT and housing management software such as Immotion and Immosolve, M365 and Windows
• You have extensive experience in commercial property management
• You have a good command of English for customer service
• You hold a Class B driving licence
• Reliability and the ability to work in a team are second nature to you