Order clerk (m/f/d)

• flexible working hours & home office options
• individual development and training opportunities
• attractive remuneration plus special benefits such as bike leasing
• company pension scheme and health programmes
• modern working environment, strong team culture and regular events

What you can always rely on at persona service:

• 50 € per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and e.g. for the Germany ticket and much more
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning & tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• You prepare quotations, process orders for repairs and coordinate project planning and the commissioning of internal service areas
• You reliably carry out repairs within specified performance, cost and deadline targets
• You actively communicate with customers on order status, delivery dates, queries or complaints and coordinate the progress of repairs with the workshop manager
• Within the scope of your tasks, you plan sales and gross profit and work closely with customers, suppliers and internal departments
• , customers, suppliers and internal departments
• Calculate interdisciplinary customer service orders and prepare precise cost estimates
• Recognise potential for optimisation in order processing and initiate appropriate improvements
• Conscientiously take charge of invoicing and support the finance department in collecting receivables and checking prices
• Recognise advance requirements at an early stage, apply for them and check the progress of repairs in coordination with the workshop manager:inside

• You have completed vocational training, preferably in the commercial sector, or technical training with a commercial affinity
• 1-3 years of professional experience is an advantage for you
• You have good aviation knowledge in the area of Maintenance Organisation EASA Part 145
• Very good knowledge of SAP R/3 or SAP Hana, especially in the CS/SD module, are part of your profile
• You are fluent in English and have a good command of German
• You are confident in dealing with customers and internal partners
• You recognise suitable solutions for customer problems and requirements
• Organisational talent, a structured and precise way of working, customer-oriented thinking, solution-oriented action, self-motivation and strong communication skills are your hallmarks