Order processing clerk (m/f/d)

• Workplace in Berlin-Adlershof
• Committed team of colleagues and very good induction
• Opportunities for professional development

What you can always rely on at persona service:

• 50 € per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and much more.
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning & tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• You will communicate and coordinate regularly with customers and service technicians
• In addition, you will take responsibility for processing customer orders and monitor the entire order process
• You will also create and maintain orders in the ERP system
• You will also check repair and maintenance reports for completeness and plausibility
• In addition, you will provide support with invoicing, by providing input for invoicing
• Ordering materials, providing required parts and checking incoming deliveries
• Also organising and documenting processes in Outlook and the ERP system
• Creating and maintaining tables, evaluations and reports in Excel
• Including stocking goods and preparing for dispatch or collection

• You have completed a commercial apprenticeship, e.g. as an industrial clerk (m/f/d) or a comparable qualification
• In addition, you have professional experience in order processing and internal sales
• You also have experience with ERP systems (e.g. Salesforce Salesforce, BAAN/SAP) and Power BI and have very good knowledge of Excel
• You have a strong affinity for IT and are confident with MS Office applications
• In addition, you are willing to familiarise yourself with new IT systems
• You have a command of written and spoken German to at least C1 level
• Finally, you work in a reliable, structured and responsible manner