Order Processing Clerk (m/f/d)

• Free parking directly at the location
• Regular training and further education opportunities
• Modern and ergonomic workplaces
• Company pension scheme with employer contribution
• Familiar working atmosphere and flat hierarchies
• Free provision of cold drinks

What you can always rely on at persona service:

• €50 a month as a gift for your mobility depending on the position, e.g. for the Germany ticket and
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• You will be responsible for the complete recording and system-side processing of customer orders, taking into account the specific technical requirements in the field of medical technology
• In addition, you will be responsible for the proactive clarification of technical details in direct exchange with the internal specialist departments and the respective contact persons on the customer side
• Furthermore, you will ensure the complete documentation of all order-relevant data and compliance with the specified quality standards
• .
• Furthermore, you will be responsible for commercial correspondence and ensure complete documentation of all order-relevant data as well as compliance with the specified quality standards
• The preparation of quotations and the monitoring of delivery dates are also part of your tasks, to ensure that customers are supplied on time:
• as part of your job, you will support the team in master data maintenance and contribute to the optimisation of internal processes through your careful working methods
• you will also support complaints processing and act as a competent interface between sales, logistics and the end users of the medical products
• finally, you will be responsible for the final invoicing of the services provided and thus ensure a smooth transition to the company's accounting department

• You have successfully completed training as an office management assistant (m/f/d), industrial clerk (m/f/d) or healthcare clerk (m/f/d)
• In addition, you have sound professional experience in commercial order processing, ideally in a company with a technical background or an industry with a high need for explanation
• You have a sound knowledge of the common MS Office applications and experience in working with modern ERP systems, which will characterise you in the daily processing of complex data records
• Your German language skills at native speaker level, both written and spoken, will enable you to communicate with customers in a legally compliant manner:
• Furthermore, you have a high level of technical understanding and a pronounced service orientation in order to transfer customer requests into operational processes in a targeted manner
• Finally, you are a team-oriented personality and always work in a structured manner, even with a high workload, reliable and with an eye for the essential detail
• In addition to your professional expertise, you will also have a valid work permit and permanent residence in Germany to fulfil this responsible position