Order processing clerk (m/f/d)

• a permanent position with a company in the refractory industry
• flexible working hours and 30 days’ holiday / year
• Opportunities for further training
• Regular staff appraisals
• An attractive salary and additional benefits
• Career progression opportunities within the group

What you can always count on at persona service:

• €50 per month towards your travel costs depending on the role, e.g. for the Deutschlandticket and much more.
• Bonuses as well as holiday and Christmas pay
• Free tutoring for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will receive enquiries and process them carefully
• You will prepare quotations as required, in consultation with the technical departments, and follow up on acceptance of these quotations
• You process orders independently right through to preparation for dispatch, including export licences where necessary
• You reliably handle invoicing, credit notes and free replacement deliveries following complaints
• You prepare export documents and keep an eye on export controls
• You coordinate returns in a structured manner
• You will prepare clear statistics and reports
• You will draft clear procedural instructions and audit documents

• You have completed a vocational training programme as an office administrator (m/f/d), industrial clerk (m/f/d) or a comparable qualification
• and you also have experience in this field
• you are confident in using MS Office, the SAP system and the IT system
• You have a good command of written and spoken German
• You are service-oriented, demonstrate a high level of commitment and have a confident manner
• Reliability, the ability to work in a team and a meticulous approach to your work round off your profile