Order processing clerk (m/f/d)

• working in a modern workplace
• open communication and collaboration
• flat hierarchies
• easy access to the Landsberg industrial estate
• free parking

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personalised support and regular feedback meetings
• A wide range of professional development opportunities

• You will process and invoice service calls and ensure that all transactions are correctly documented
• You will carefully maintain and keep up to date master data in SAP (customers/equipment/service contracts) and keep them up to date
• You handle customer enquiries and queries in a service-oriented manner as part of your day-to-day work
• As the point of contact, you ensure a smooth flow of information between customers, the regional operations management and the service management
• You resolve outstanding items in collaboration with accounts receivable
• You will prepare quotations for spare parts and overseas assignments independently
• You will make corrections to material postings in the system following service calls

• You have completed a vocational training programme, for example as an industrial clerk (m/f/d), or hold a comparable qualification
• You have IT skills, ideally in SAP R/3, as well as a solid command of MS Office
• You stand out in your day-to-day work through your organisational skills and ability to work as part of a team
• You have already gained experience in customer service
• You demonstrate a high level of commitment and motivation, as well as the ability to work under pressure
• Good communication skills and a confident manner round off your profile