Parcel Tracer (m/f/d)

• Attractive and performance-related remuneration in line with the collective agreement
• Structured and intensive induction by experienced colleagues
• Modern workstations with excellent technical facilities
• Very good accessibility by public transport
• Free parking directly on the premises
• Varied tasks in a dynamic working environment
• A pleasant working atmosphere within a highly motivated team
• Regular feedback meetings to support personal and professional development
• Free speciality coffees and water
• Company pension scheme with an attractive employer contribution

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will be responsible for carefully recording all the contents of return parcels delivered to us directly into the system
• You will also be responsible for accurately and promptly entering all relevant shipment data into the IT database
• You will also oversee the professional handling of undeliverable postal items in accordance with all internal quality standards and guidelines
• Carrying out general warehouse tasks such as professional packing, unpacking and sorting
• As part of your role, you will assist in clarifying unclear shipment statuses through thorough research within the system
• Furthermore, you will support the team in optimising internal processes to ensure damaged parcels are allocated more quickly
• Finally, you will be responsible for the accurate documentation of all damaged packaging to ensure complete and transparent traceability

• You have completed a vocational qualification as an Office Administration Assistant (m/f/d), Warehouse Logistics Specialist (m/f/d) or Postal Courier (m/f/d)
• you also have some initial practical work experience in data entry, logistics or a similar role
• You stand out thanks to your solid knowledge of standard MS Office applications and your ability to use specific warehouse management systems
• You have native-level written and spoken German to ensure the smooth documentation of all processes
• Furthermore, you demonstrate a high level of concentration and exceptional reliability in your day-to-day work
• Finally, you are a strong team player and always work in a structured and independent manner, with a high regard for quality in all tasks
• To fulfil this position of responsibility, in addition to your professional expertise, you must hold a valid work permit and have a permanent residence in Germany