Pensions Administrator (m/f/d)

• The option to work remotely from home
• Flexible working hours to ensure a good work-life balance
• An attractive holiday entitlement of 30 days per year
• A wide range of training opportunities through the Group’s own programmes
• financial contribution towards your daily lunch
• free on-site parking available
• attractive job bike leasing scheme

What you can always count on at persona service:

• a direct route to permanent employment with our clients
• close support throughout the entire application process
• close coordination with you and your potential employer, taking your preferences into account
• intensive preparation for the interview

• You will be responsible for the complete entry of all new records into the system, such as company pensioners, deceased persons with surviving dependants, as well as fixed-term contracts and contract extensions
• In addition, you will be responsible for providing expert telephone support to pensioners:and their dependants, as well as for written enquiries via Jira
• you will also oversee the professional processing of one-off payments and back payments, as well as ensuring that all personal deductions and changes to payment amounts are taken into account
• Your duties also include the precise identification of outstanding claims relating to deceased persons without surviving dependants and other cases of termination
• As part of your role, you will support the correct processing of all notifications within the paying agency reporting procedure of the relevant health insurance funds
• Finally, you will be responsible for the timely preparation of ELStAM notifications, as well as the processing of all necessary payment suspensions and resumptions

• You have completed a commercial apprenticeship as an industrial clerk (m/f/d), office management clerk (m/f/d) or human resources services clerk (m/f/d)
• You also have several years’ professional experience in occupational pension schemes, as well as a sound knowledge of social security and tax law
• Your confident use of SAP HR, ticket systems such as Jira, and standard MS Office applications
• You have a business-fluent command of written and spoken German to ensure smooth communication with all contacts
• Furthermore, you demonstrate a high degree of customer focus, independence and a conscientious and structured approach to your work
• To fulfil this position of responsibility, in addition to your specialist expertise, you must hold a valid work permit and have a permanent residence in Germany