Pensions Administrator (m/f/d)

• Option to work remotely from home
• flexible working hours
• an attractive holiday entitlement of 30 days per year
• a wide range of training opportunities through the Group’s own programmes
• Financial contribution towards your daily lunch
• Free on-site parking available
• Attractive job-bike leasing scheme

What you can always count on at persona service:

• in-depth preparation for your interview with our client
• a monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more
• Bonuses, as well as holiday and Christmas pay, and attractive industry-specific allowances
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

You will be responsible for the full entry of all new records, such as company pensioners, deceased individuals with surviving dependants, as well as fixed-term contracts and contract extensions into the system. In addition, you will be responsible for providing expert telephone support to pensioners:and their dependants, as well as handling written enquiries via Jira. Furthermore, you will ensure the professional processing of one-off payments and back payments, as well as the accurate application of all personal deductions and changes to payment amounts. The precise identification of outstanding claims in the case of deceased persons without dependants, as well as in the case of othercases of withdrawal. As part of your role, you will support the correct processing of all notifications within the paying agency reporting procedure of the relevant health insurance funds. Finally, you will be responsible for the timely preparation of ELStAM notifications, as well as the processing of all necessary payment suspensions and resumptions

• You have successfully completed a commercial apprenticeship as an industrial clerk (m/f/d), office management clerk (m/f/d) or human resources services clerk (m/f/d)
• You also have several years’ professional experience in occupational pension schemes, as well as a sound knowledge of social security and tax law
• You stand out thanks to your confident use of SAP HR, ticketing systems such as Jira, and standard MS Office applications
• You have a business-fluent level of written and spoken German to ensure smooth communication with all contacts
• Furthermore, you bring a high degree of customer focus, the ability to work independently, and a conscientious and structured approach to your work
• To fulfil this position of responsibility, in addition to your specialist expertise, you must hold a valid work permit and have a permanent residence in Germany