Property Manager (m/f/d)

• flexible working hours with an attractive flexitime scheme
• a modern working environment in a central location
• targeted opportunities for continuous professional development
• performance-related pay with attractive company benefits
• Structured induction into a friendly, supportive team

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personalised support and regular feedback meetings
• A wide range of further training opportunities

• You will be responsible for providing comprehensive customer support and ensuring the seamless handling of all correspondence relating to any enquiries that arise
• You will also be responsible for the smooth handling of all move-ins and move-outs, including the professional preparation of handover reports
• you will also oversee the legally compliant drafting and careful administration of tenancy agreements and reliably check the creditworthiness of all prospective tenants
• co-ordinating repair orders and obtaining and comparing quotes from tradespeople will also form part of your day-to-day duties
• As part of your role, you will prepare service charge and utility bills on time and closely monitor all payment transactions
• Furthermore, you will support the structured maintenance of all master data and the proper preparation of important documents for owners
• Finally, you will be responsible for the professional organisation of owners’ meetings for the WEG administration and the timely implementation of resolutions passed

• You have completed further training as a property management specialist (m/f/d) or an apprenticeship as a property agent (m/f/d) or office management assistant (m/f/d)
• You also have solid practical professional experience in letting and WEG management, as well as in preparing service charge statements
• Your confident use of standard property management software solutions, as well as ERP and MS Officeapplications
• You have a very good command of written and spoken German, as well as a courteous and customer-focused manner in your day-to-day dealings with clients
• Furthermore, you possess excellent organisational skills, a strong sense of responsibility and an independent, goal-oriented approach to your work
• To fulfil this role of responsibility, in addition to your professional expertise, you must hold a valid work permit and have a permanent residence in Germany
• Finally, you are a strong communicator, demonstrate empathy and always adopt a solution-oriented approach when dealing with customers