Quality Specialist (m/f/d)

• flexible working hours
• 30 days’ holiday
• performance-related bonus
• employer-funded pension scheme
• capital-forming benefits
• E-bike leasing / JobRad
• Charging facilities for electric cars at the office
• Health promotion schemes
• Regular team events and a strong sense of camaraderie
• Individual and subject-specific further training opportunities

What you can always count on at persona service:

• thorough preparation for your interview with our client
• a monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more
• Bonuses, as well as holiday and Christmas pay, and attractive industry-specific allowances
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will handle quality and escalation issues independently, thereby ensuring high-quality products
• You will define and implement quality requirements and standards (e.g. ISO 9001)
• You will play a key role in ensuring compliance with and the continuous improvement of product quality standards throughout the entire supply chain, thereby contributing to customer satisfaction
• You will be responsible for quality escalation management for customers and suppliers
• You handle BESS complaints in a timely manner using the 8D problem-solving methodology
• As part of complaint management, you record all relevant data and meticulously document it in writing
• You will plan, lead and document supplier, product and production audits to ensure quality standards and customer requirements are met
• You will monitor established quality gates and continuously improve quality
• You will contribute to the INTILION quality management system and help design processes and templates
• You will actively contribute to optimising quality-related supplier management and internal management
• You define and manage quality KPIs, and keep the quality dashboard up to date
• You draft quality reports and present the results in a way that is clear to all stakeholders

• You have successfully completed a degree in Industrial Engineering or hold a comparable qualification
• You have at least three years’ experience in quality management or supplier quality management
• You have sound knowledge and practical experience in the application of established quality management methods and tools for continuous improvement
• Experience in the field of renewable energy is desirable
• You have a good command of MS Office (Outlook, Word, Excel, PowerPoint) and SAP
• You speak and write English and German fluently
• You are willing to travel nationally and internationally as required
• An understanding of Chinese culture is an advantage
• You approach your work independently and in a goal-oriented manner
• You possess assertiveness, enjoy working in a team and have strong communication skills (clear, precise written and spoken communication; persuasive presentation skills)
• You live in Germany and hold a valid work and residence permit for Germany