Real estate agent (m/f/d)

• Permanent employment contract
• Company car for business use
• Flexible working hours
• Drinks at work

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personalised support and regular feedback meetings
• A wide range of further training opportunities

• You will support tenants and members in person, by telephone and in writing, and act as their first point of contact for all enquiries
• As part of property management, you will maintain tenancy agreements and property records, and ensure that tenancy law is correctly applied in day-to-day practice
• You will oversee tenant changes from the notice of termination through the property handover inspection to the handover to new tenants
• You will conduct property viewings and draw up and review tenancy agreements and addenda
• You record enquiries, complaints and reports of defects, arrange for repairs or maintenance work and follow these through until completion
• In the event of neighbourhood issues and disputes, you mediate between the parties involved and seek solution-oriented approaches
• You will assist with the calculation of service charges and handle any queries relating to this
• Using your basic knowledge of bookkeeping, you will monitor rent payments, manage tenancy accounts and take the necessary steps in the event of arrears

• You have completed a vocational qualification as a property sales assistant (m/f/d), as a property and housing management specialist (m/f/d) or as a real estate management specialist (m/f/d), ideally combined with professional experience in tenant support
• You have a basic knowledge of bookkeeping and service charge accounting
• Knowledge of WODIS Sigma and Microsoft 365 would be an advantage
• You are confident in applying tenancy law in practice
• You have an open, communicative and friendly manner
• You enjoy working with people and thrive in a flexible and independent role
• You hold a Class B driving licence