Real Estate Clerk (m/f/d)

• flexible working time arrangements through a flexible working hours scheme
• the option to work remotely by arrangement
• a company pension scheme for additional security
• support with finding accommodation through the housing assistance service
• Extensive workplace health promotion programmes
• Discounts in the on-site canteen
• Free parking spaces right next to the modern office building
• Participation in regular and varied team events

What you can always count on at persona service:

• thorough preparation for your interview with our client
• a monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday and Christmas pay, and attractive industry-specific allowances
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will be responsible for recording and managing property files and handling telephone correspondence with tenants
• You will also be responsible for debt management and the careful verification of outstanding rent claims and incoming payments
• You will also oversee the calculation of rent reductions in accordance with the terms of the tenancy agreement and draw up the necessary amendment agreements for the contracting parties
• Handling tenants’ disputes regarding service charge statements is also part of your daily and responsible duties
• As part of your role, you will assist with the preparation and management of energy performance certificates and liaise with energy advisers
• Furthermore, you will support the team with administrative office tasks and data maintenance in the SAP systems
• Finally, you will be responsible for monitoring deadlines and compiling analytical statistics for project management for further coordination

• You have successfully completed a commercial apprenticeship as a property sales assistant (m/f/d), office management assistant (m/f/d) or administrative assistant (m/f/d)
• you also have a sound knowledge of business and property management and, ideally, some initial experience in the housing sector
• you are distinguished by your confident use of MS Office applications and, ideally, have some basic user knowledge of the SAP ERP system
• You have native-level written and spoken German to ensure consistently professional and targeted communication with customers
• Furthermore, you possess a high degree of organisational skill and reliability, as well as the ability to quickly familiarise yourself with new subject areas
• You are also a true team player and always work independently and in a goal-oriented manner, with a strong willingness to travel and a driving licence
• To fulfil this responsible role, in addition to your professional expertise, you must hold a valid work permit and have a permanent residence in Germany