Receivables Management Clerk (m/f/d)

• Drinks such as water
• Coffee or tea
• Permanent employment contract
• Fruit basket

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will advise tenants on social issues, particularly regarding arrears
• You will support people in debt in dealing with government departments and social services
• You will carry out the out-of-court debt collection process and personally contact those affected in the event of late payment
• You will independently oversee the entire process, from issuing reminders through to termination of tenancy and eviction
• You will work closely with solicitors, bailiffs and local authorities
• You will draw up and process payment demands and carry out legal measures such as enforcement and attachment
• You will draft statements of claim and statements of grounds for claims, and monitor deadlines in court proceedings
• You will conclude payment agreements and acknowledgements of debt with tenants
• You will handle claims arising from tenancy and usage agreements, for example in relation to passing on charges or the settlement of security deposits
• You regularly maintain and update master data
• You also handle inheritance enquiries relating to tenancies

• You have completed a vocational training programme as a property agent (m/f/d) or hold a comparable qualification in the property sector; alternatively, you are a legal assistant (m/f/d) with knowledge of tenancy law
• You have extensive experience in debt management as well as in the handling of reminders and legal proceedings
• You are proficient in MS Office; knowledge of SAP would be an advantage
• You have a good command of German
• You hold a Class B driving licence
• You possess strong communication and negotiation skills when dealing with tenants in difficult social situations
• Working independently and in a structured manner comes naturally to you