Receivables Management Clerk (m/f/d)

• A motivated and friendly team
• Opportunities for further training and professional development
• Participation in team and company events
• Health and wellbeing initiatives

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You advise tenants on social issues, particularly in cases of payment arrears
• You support people in debt in dealing with government departments and social services
• You will carry out out-of-court debt collection procedures, starting by making personal contact in the event of late payment
• You will reliably oversee the entire process, from issuing reminders through to termination of tenancy and eviction
• You work closely with solicitors, bailiffs and local authorities
• You draw up and process payment orders and carry out legal measures such as enforcement and seizures
• You will draft statements of claim and statements of grounds for claims, and monitor deadlines in legal proceedings
• You will conclude payment agreements and acknowledgements of debt
• You will carefully process claims arising from tenancy and usage agreements, for example, in relation to cost pass-throughs and security deposit settlements
• You will conscientiously maintain and update master data and also handle enquiries regarding inheritance

• You have completed a vocational training programme as a real estate agent (m/f/d), hold a comparable qualification in the property sector, or alternatively, have trained as a legal assistant (m/f/d) with knowledge of tenancy law
• You have extensive experience in debt management as well as in the handling of reminders and legal proceedings
• You are confident in using MS Office, Knowledge of SAP would be an advantage
• You hold a Class B driving licence
• Reliability and the ability to work as part of a team are second nature to you