Receivables Management Clerk (m/f/d)

• 80% home office possible or working in the office
• Flexitime regulation and optional 4-day model
• Very good transport connections, optimal accessibility by car and public transport, subsidy for job ticket
• Flat hierarchies, open dialogue culture, strong team spirit through sporting events and joint celebrations

What you can always rely on at persona service:

• 50 € per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and e.g. for the Germany ticket and much more
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning & tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• You are part of a dedicated team that develops individual solutions for terminated loans with a lot of know-how and sensitivity
• In direct exchange - mainly by telephone - you analyse their financial situation together with our customers and develop sustainable repayment plans
• You will have a varied role in which you will be in regular contact with customers:
• You will have a varied role in which you will be in regular contact with customers, lawyers, advice centres and other contacts

• You have completed commercial training, for example as an office management assistant (m/f/d) or as a paralegal (m/f/d)
• You have at least 1 year of experience in receivables management, dunning or credit management
• You have a confident telephone manner and experience in active telephone customer communication
• You have good written and spoken German, written and reading so that you can reliably maintain documentation and implement work instructions safely
• you are characterised by an independent, careful and results-oriented way of working
• strong judgement and enjoy working in a team round off your profile