Receptionist (m/f/d)

• permanent employment contract
• above-collective-agreement pay

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• numerous shopping discounts with well-known brands via our corporate benefits programme
• excellent personalised support and regular feedback meetings
• a wide range of further training opportunities

• You greet and welcome visitors in a friendly manner and direct them to the appropriate contact persons
• You provide expert advice on all kinds of enquiries and act as the first point of contact at reception
• You take enquiries, orders and bookings and process them independently
• At the till, you provide support and handle payment transactions carefully
• You operate the telephone system, answer calls and transfer them to the appropriate person
• You enter and maintain data, bookings and transactions on the computer and in the booking system
• You ensure the reception area remains tidy and welcoming throughout the day
• You carry out organisational and administrative tasks relating to the reception reliably and independently

• You have successfully completed a vocational qualification as a hotel manager (m/f/d), office management assistant (m/f/d) or service specialist (m/f/d)
• You have already gained some initial experience working at reception, but career changers (m/f/d) are also welcome
• You have a sound command of the German language, both spoken and written
• When interacting with people, you impress with your friendliness and your ability to empathise with others
• You have good IT skills
• You are willing to work shifts
• As an all-rounder (m/f/d), you work independently and take ownership of your tasks
• You are characterised by flexibility, the ability to work in a team, commitment and reliability