Sales clerk (m/f/d)

• a forward-looking digital working environment in modern offices
• a wide range of further education and training opportunities
• attractive corporate fitness schemes and e-bike leasing
• free speciality coffees and fresh fruit on site
• regular company parties and team-building events
• free parking directly at the site
• excellent links to bus and train services
• flexible working hours through flexitime

What you can always count on at persona service:

• €50 a month towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will be responsible for independently recording and meticulously processing incoming customer orders, as well as all associated commercial processes in day-to-day operations
• You will also be responsible for the accurate recording of purchase orders to ensure the reliable procurement of raw materials, whilst adhering to all internal guidelines
• Furthermore, you will oversee the continuous monitoring of deadlines and liaise closely with the Production, Dispatch and Purchasing
• Your responsibilities also include communicating professionally with customers regarding binding delivery dates and the current order status
• As part of your role, you will support the careful preparation and review of all sales order-related production documents and key dispatch documentation
• Furthermore, you will support the solution-oriented handling of complaints and maintain all relevant master data in the ERP system in a structured manner
• Finally, you will be responsible for general ad hoc commercial tasks in day-to-day operations to relieve the existing team during the absence

• You have completed a commercial apprenticeship as an industrial clerk (m/f/d), a wholesale and foreign trade management assistant (m/f/d) or an office management assistant (m/f/d)
• you also have several years’ professional experience in operational order processing, scheduling or in-house sales at an industrial company
• You are distinguished by your solid knowledge of ERP systems such as Microsoft Navision, as well as standard Microsoft Office applications
• You have a high level of proficiency in spoken and written German, enabling smooth and professional communication with customers
• Furthermore, you demonstrate a high degree of independence and reliability, as well as a very good understanding of technical products
• Finally, you are an excellent team player and stand out for your quick grasp of new concepts and a consistently solution-oriented approach to work
• To fulfil this role of responsibility, in addition to your technical expertise, you must hold a valid work permit and be a permanent resident in Germany