Sales clerk (m/f/d)

• Free parking available directly at the company’s premises
• Regular check-ups with our in-house occupational health doctor
• Opportunities to work from home on a temporary basis
• A modern canteen offering balanced meals
• Joint staff events to strengthen team spirit

What you can always count on at persona service:

• A direct route to permanent employment with our clients
• Close support throughout the entire application process
• Close coordination with you and your potential employer, taking your preferences into account
• Intensive preparation for the interview

• You will be responsible for the independent commercial processing of all customer orders, both domestically and internationally, whilst adhering to all internal guidelines and deadlines
• You will also be responsible for providing customer-focused support and communicating directly with customers in both domestic and international contexts
• Furthermore, you will be responsible for the careful creation and ongoing maintenance of all relevant customer master data in the central merchandise management system
• Your daily tasks will also include the professional handling of all customer enquiries, as well as the preparation and follow-up of quotations
• As part of your role, you will actively support all sales processes in the after-sales department with a strong focus on quality
• Furthermore, you will support the team in the operational implementation of a wide range of marketing projects aimed at strengthening our market position
• Finally, you will be responsible for the structured follow-up of customer projects and the optimisation of internal processes within the internal sales team

• You have successfully completed a commercial apprenticeship as an industrial clerk (m/f/d), office management clerk (m/f/d) or as a wholesale and foreign trade clerk (m/f/d) with a basic understanding of technical matters
• you also have sound professional experience in commercial order processing and in-house sales support within a manufacturing company
• Your confident use of MS Office and proficiency with common ERP systems are key strengths in your day-to-day work
• You have business-fluent written and spoken German, as well as a good command of English for dealing with international customers
• Furthermore, you bring a high level of negotiating skill and a strong service-oriented approach to your daily customer interactions
• To fulfil this role of responsibility, in addition to your technical expertise, you must hold a valid work permit and be a permanent resident in Germany
• Finally, you are a goal-oriented individual and always work independently, in a structured manner and with absolute reliability as part of a team